After 56 years our doors have closed for good.

We'd like to thank the people of Melbourne and beyond who have supported us and made us their first choice for home and personal entertainment.


Where can I shop for Hi-Fi now?

All of our popular brands will continue to be distributed across Australia through other great retailers. Here are the websites of our main brands - these are great resources and will allow you to find your nearest stockist.


Warranty information

All products sold by Encel Stereo continue to be covered by their existing warranty and support arrangements. Instead of applying for warranty claims through the store, they will now be honoured directly by the wholesale distributor of that product. See below for a list of distributors by brand, and their contact details for making any warranty claims or any non-warranty repair requests.

Please note you will need to retain your proof of purchase for warranty repairs. As a suggestion, if you don't have regular place for these receipts, tape them to an unobtrusive part of the equipment itself so they can be readily found in the unlikely case that they are necessary.